Terms and Conditions

Please ensure that you read the terms and conditions before making a booking:

  1. To guarantee a slot, bookings must be made online via our booking system. Payments can be made on the day by cash or card but only if there are any remaining slots.
  2. Discover Tree Climbing has the right to cancel any time slot due to hazardous weather conditions which could impact on health and safety. in this unlikely event, refunds will be issued.
  3. A cancellation from a climber of up to 72 hours before the activity start time will receive a full refund less an administration charge of £5.00. If the customer cancels the activity within 72 hours of the activity start time, full payment will be taken
  4. Discover Tree Climbing does not guarantee the security of any property including vehicles brought to our sites and no responsibility will be taken for loss or damage. Property belonging to the customer is at all times the responsibility of the customer.